Return Policy
We fulfill all orders in the order they are placed and will send a shipping notification email to you once shipped. Please check your email spam folder if you have not received one yet. We charge a 10% restocking fee for all orders canceled or returned after 48 hours. Contact us at hello@raisedbedrescue.com or use our contact form located in the footer. By placing an order, you acknowledge our 6-month limited warranty and our privacy policy. We accept returns for any physical product within 30 days of delivery. Once a return is requested, we will email you a return label that you can print out. Once your order is returned to us it will be inspected. All items will need to be in the same order as they were sent to receive a refund, minus the original shipping cost and 10% restocking fee. You will receive an email confirmation of your refund once processed. We do not refund the original shipping cost. If the order qualified for free shipping, we would deduct the cost of the actual shipping cost paid. Upon request we will provide a receipt of original shipping cost. By requesting a refund, you accept that you understand that all terms and the 10% restocking fee and that you will not be refunded for the original shipping cost.
6-Month Limited Warranty
Raised Bed Rescue warrants that the seed(s) you buy from us will, when properly stored, sowed, planted, and cared for: (1) will germinate at a reasonable rate for 6 months from the date you buy them from us, and (2) grow true to type. Raised Bed Rescue disclaims all other warranties. This limited warranty does not cover damage to seeds caused by the failure to store them in a cool, dry, and dark place. Raised Bed Rescue does not warrant how productive the plant that grows from seed may be because this may be affected by variables outside our control, including weather, soil composition, pests, diseases, and light. This limited warranty does not cover damage to seeds or plants caused by the gardener, weather, other people, or animals. This limited warranty lasts for 6 months from the original purchase date of the product from Raised Bed Rescue. The duration of any other warranty that may be implied in law, if any, is also hereby limited to 6 months. This limited warranty only covers the original purchaser of the product and is not transferrable to subsequent owners or purchasers of products. Here at Raised Bed Rescue we value the satisfaction of our customers. If seeds you purchased fails to meet the limited warranty, please do not hesitate to contact us by email or using our contact form located in the footer of this page. Where possible we will ask you to return the product to us. For seeds where that may not be possible, we may ask for pictures from you. We are not responsible for the shipping cost of any product returns. The buyer’s failure to return the product upon request will void this limited warranty. Once you submit a warranty claim we will evaluate it as promptly as possible. If we determine that the product(s) does not meet our limited warranty, we may at our sole discretion:
Replace the seeds
Refund the purchase price of the seeds
Raised Bed Rescue will not be responsible for more than the amount paid for the product and is not responsible for return shipping. This limited warranty is the sole and exclusive express warranty. We make no other warranties that extend beyond their limited warranty. No Raised Bed Rescue employee or agent is authorized to alter this limited warranty or to make any other warranty on Raised Bed Rescue’s behalf. Your decisions about how, where, and when to plant seeds or plant are yours alone. Any conversations with customer service representatives shall not create express warranties different from this limited warranty. Liability under this limited warranty is limited to replacement of the product or a refund of the purchase price. Raised Bed Rescue shall not be responsible for incidental or consequential damages. Under no circumstances with Raised Bed Rescue be responsible for more than the purchase price of the product. Raised Bed Rescue is not responsible for labor or effort the buyer may have spent tending to seeds. This limited warranty gives you specific legal rights, and you may have other legal rights that vary from state to state. It is your responsibility to know your state’s legal rights including import and local agricultural laws. We are not responsible for seized, confiscated, or destroyed products.
Shipping
We ship our seeds for one flat rate regardless of weight and or quantity. Seeds are shipped via First Class USPS Mail with tracking number in a padded envelope to protect your purchase. Delivery is typically 3-5 days barring any USPS delays out of our control. We fulfill all order in the order in which they were placed and will send you a notification email including shipping information. Order delays may occur when inclement weather impacts Raised Bed Rescue’s location or shipping carriers. These delays help us protect the quality of your purchased items. Average order processing time might take up to 5 days, but we will do our best to get orders out as quickly as possible. We are environmentally conscious and firm believers in repurposing and recycling so it is entirely possible you may receive your items in an up-cycled package or with recycled packaging like shredded paper.
Terms of Service
Overview: This website is operated by Raised Bed Rescue. Throughout the site, the terms “we”, “us” and “our” refer to Raised Bed Rescue. Raised Bed Rescue offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all term, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms or Service”, Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customer, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. if you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered and offer, acceptance is expressly limited to these Terms of Service.